Last updated: 31 May 2026
1. Who We Are
Shin Tours Ltd. (hereinafter “we”, “us”, or “the Company”) is a tour operator based in Israel, specialising in Jewish heritage tours and travel experiences in Israel, North Africa and Europe.
Our registered address is:
Bet Rishon Bemoldat 1 Ein Zivan, Israel 1242600
Company registration number: 515889830
For all matters relating to personal data and privacy, you may contact us at: info@shin-tours.com
2. Legal Framework
Shin Tours Ltd. is registered in Israel. The collection and processing of personal data by Shin Tours Ltd. is governed by the Israeli Protection of Privacy Law 5741-1981 and its associated regulations, including the Protection of Privacy Regulations (Data Security) 5777-2017.
The authority responsible for privacy protection in Israel is the Privacy Protection Authority (PPA), formerly known as the Israeli Law, Information and Technology Authority (ILITA).
Website: www.gov.il/en/departments/privacy_protection_authority
3. What Personal Data We Collect
We collect personal data in the following ways:
3.1 Contact and Enquiry Forms
When you complete a contact or enquiry form on our website, we collect:
- Full name
- Email address
- Phone number
- Your message and any comments you provide
This information is used solely to respond to your enquiry about our tours and services.
3.2 Newsletter Subscription
If you subscribe to our newsletter, we collect your email address in order to send you updates about our tours, travel inspiration, and Jewish heritage travel news.
Your newsletter subscription is managed by Mailchimp (The Rocket Science Group LLC), a third-party email marketing platform based in the United States. You may unsubscribe at any time by clicking the unsubscribe link included in every newsletter email.
3.3 Website Analytics
We use Google Analytics (Google LLC) to collect anonymised data about how visitors use our website. IP anonymisation is enabled, meaning your full IP address is never stored. The data collected may include:
- Pages visited and time spent on each page
- Browser type and device type
- Approximate geographic location (country/city level)
- Referring website
Google Analytics collects this data in aggregated, anonymised form. We do not use it to identify individual visitors.
4. Why We Collect Your Data and Our Legal Basis
| Purpose | Data used | Legal basis |
|---|---|---|
| Responding to your tour enquiries | Contact form data | Consent |
| Sending our newsletter | Email address | Consent |
| Improving our website and user experience | Analytics data (anonymised) | Legitimate interest |
| Complying with legal obligations | As required | Legal obligation |
We do not use your personal data for automated decision-making or profiling.
5. Who We Share Your Data With
We do not sell, rent, or trade your personal data to third parties.
We may share your data with the following service providers, who are contractually bound to process your data only on our instructions and to maintain appropriate security measures:
| Provider | Purpose | Location |
|---|---|---|
| Mailchimp (The Rocket Science Group LLC) | Newsletter delivery | United States |
| Google LLC (Google Analytics) | Website analytics | United States |
| Hostinger (CDN) | Website hosting and content delivery | Lithuania (EU) |
Note regarding transfers to the United States: Israel is recognised by the European Union as providing an adequate level of data protection. Data transferred from Israel to Mailchimp and Google LLC is processed in the United States. Both providers maintain standard contractual protections for international data transfers.
We may also disclose your data to competent Israeli authorities where required by law or by a valid legal order.
6. Cookies
Our website uses cookies — small text files stored on your device when you visit a website.
| Cookie type | Purpose | Can be disabled? |
|---|---|---|
| Strictly necessary | Core website functionality | No |
| Analytics | Understanding how visitors use our site (Google Analytics, anonymised) | Yes |
You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.
For more information on how Google uses data collected via its analytics services, visit: policies.google.com/technologies/partner-sites
7. How Long We Keep Your Data
| Data type | Retention period |
|---|---|
| Contact form enquiries | 3 years from the date of last contact |
| Newsletter subscriber data | For the duration of your subscription, plus 1 year after unsubscribing |
| Website analytics data | 26 months (Google Analytics default retention period) |
After the applicable retention period, your data is securely deleted or anonymised.
8. Your Rights
Under the Israeli Protection of Privacy Law, you have the following rights in relation to your personal data:
- Right of access — you may request a copy of the personal data we hold about you
- Right of rectification — you may ask us to correct any inaccurate or incomplete data
- Right of deletion — you may ask us to delete your personal data in certain circumstances
- Right to object — you may object to processing carried out on the basis of legitimate interest
- Right to withdraw consent — where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal
To exercise any of these rights, please contact us at: info@shin-tours.com
We will respond to your request within 30 days of receipt.
If you are not satisfied with our response, you have the right to lodge a complaint with the Privacy Protection Authority (PPA):
www.gov.il/en/departments/privacy_protection_authority
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, or unlawful disclosure, in accordance with the Protection of Privacy Regulations (Data Security) 5777-2017. These measures include:
- Encrypted data transmission via HTTPS across our website
- Access controls limiting who within our organisation can access personal data
- Use of reputable, security-certified third-party service providers
- Periodic review of our data handling and storage practices
No method of transmission over the internet is completely secure. While we take all reasonable steps to protect your personal data, we cannot guarantee its absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The “Last updated” date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically.
11. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us:
Shin Tours Ltd.
Address: Bet Rishon Bemoldat 1, Ein Zivan, Israel 1242600
Email: info@shin-tours.com
Website: shin-tours.com