1) Which payment methods do you accept?

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We accept all credit cards (except Diners), bank transfer and cash.

2) What happens if it rains on the day of my tour?

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Don’t worry, Israel has only 60 days of rain annually, almost all between December and April. If it does happen to rain the day of your tour, simply bring an umbrella.

3) What do I need to bring with me on my tour?

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A water bottle is a good idea. If you’re visiting Christian sites, bring a Bible app. A passport is a must to cross the border to Bethlehem. See our Bethlehem Day Tour.

4) How should I dress for my tour?

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Wear comfortable shoes and a sunhat in season. In Jerusalem’s Old City, dress modestly, with covered knees and shoulders.

5) Is Israel safe?

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Israel has a surprisingly low rate of street crime such as pickpocketing or mugging. Security is a fact of life in Israel, with security guards, soldiers and intelligence personnel keeping an eye on things everywhere.

6) Can I design my personal Israel itinerary?

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We’re waiting to hear from you. We offer free travel consulting to Israel – please contact us to book in a free meeting.

7) Why book hotels through you if I can get them online?

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True, you can book hotels online … but big booking engines have limitations. They enforce a very rigorous cancellation policy, they don’t know the good rooms from bad ones, often breakfast isn’t included, and there is no human being to take responsibility. We at Shin Tours know the hotels and offer you 24/7 personalized customer service. We’ll work to get you a better rate than the Internet and free upgrades wherever possible.

8) Is lunch included on your day trips?

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We eat lunch as a group in authentic, modern chic restaurants, carefully preselected by Shin Tours staff. The cost of your lunch is not included in the tour price.

9) I have limited mobility. Are your tours suitable for me?

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Just let us know in advance and we will arrange to accommodate you. We even have a special scooter to take you around the Old City.

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